Friday, May 16, 2014

Redo at Resorts Casino Tunica


Renovations underway at popular Mississippi gaming destination

By David Grisham
Editor, Jackpot! Magazine
TUNICA RESORTS — Things are changing at Resorts Casino. Millions of dollars in renovations are taking place in the hotel rooms and hallways, in the bathrooms and on the gaming floor, and in the dining area.
A total renovation of the buffet is already underway. Soon, Resorts guests will be dining at the new Delta Blues Buffet. Resorts General Manager Tony Scudiero said the Delta Blues Buffet would feature new flooring, chairs, tables, countertops and serving areas. Fresh paint on the walls and ceilings and new artwork will add to the transformation.
“The artwork will support the culture of the Delta and we will feature food from the region – home cooking,” Scudiero said. He emphasized that food quality will improve, saying, “We will be offering items like crab legs, other seafood and desserts prepared by our pastry chef for an unprecedented dining experience at Resorts.
In the meantime, a temporary buffet has been installed in Meeting Room A, across from the permanent buffet. The room has the capacity for 300 people and has been set up and decorated to provide a pleasant dining environment for guests while the Delta Blues Buffet is being readied, he said.
The all-new Delta Blues Buffet is scheduled to open by summer.
Another area of change is the casino floor. “The first wave of our hundreds of new games are in place and new machines are arriving every Monday,” Scudiero told us. “We’ve rearranged the slot floor and have more carousels than before. It hasn’t looked this good in 15 years.”
Resorts began rearranging the casino floor in mid-March and starting adding new penny slots at that time. New machines include such titles as Roman Tribune, Dynasty Riches, Bear Mountain, Fortunes of the Orient, Dragon’s Law, Roman Chariots and Mystical Pharaoh. Look for more new arrivals every week.
Along with the new slots, Resorts is implementing a new player tracking system, “It will have all of the bells and whistles. It’s like going from an old VW to a 2015 BMW."
The people at Resorts are getting a makeover of sorts, too. A regional director of service excellence is in the house, emphasizing customer service through employee training.
The hotel is also getting a lot of attention. The renovation of the inn’s fourth floor is progressing nicely as new carpeting, paint, sheers and drapes are being installed. Hallways will feature new carpet and tile, too. When all is said and done, all 201 rooms will receive a makeover.
The guest restrooms on the casino floor are also being completely redone. Expect to see new countertops, flooring, dividers, paint and more as everything is replaced. The largest of the first-floor bathrooms was the first one targeted and is currently being renovated.
The changes are the result of capital investment and commitment to the success of the property, Scudiero said. “This will keep us competitive and provide excitement for our players."

Resorts Casino is located just south of Memphis, TN in Tunica, MS. The Casino offers a selection of the newest slots and action-packed table games. In addition, there are delicious dining venues, including a buffet, snack bar and steakhouse, and a hotel with 201 comfortable rooms. Resorts Casino can be reached by calling (866) 706-7070 or www.resortstunica.com.

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